How Do I Report A Problem With Apple?

How do I call Apple support?

Contact Apple SupportU.S.

technical support: (800) APL–CARE (800–275–2273)See all worldwide support telephone numbers.Contact a mobile carrier.Make a reservation at an Apple Retail Store Genius Bar.Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers..

How do I contact Apple about charges?

Report an unknown transaction or dispute a chargeOn your iPhone, open the Wallet app and tap Apple Card.Scroll down and tap the transaction that you want to report. … Tap the transaction again, then tap Report an Issue.Choose the type of issue that you want to report.More items…•

Where did my Apple refund go?

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancelation request. … Products paid for using your Apple Account Balance will be refunded to your Apple Account Balance.

How do I get a refund from Apple?

Go to https://getsupport.apple.com/.Select “Billing & Subscriptions”Select “Subscriptions & Purchases”Select “Request a refund”From here you can choose to “Request a refund” or “Email”. … If you select “Request a refund”, you will need to log into your Apple iTunes account at this time.More items…•

How do I report unauthorized Apple purchases?

Report A PurchaseGo to reportaproblem.apple.com.Enter the Apple ID and password that you used to buy the item, then choose Sign In.Choose Report a Problem next to the item that you need help with.Choose your problem from the menu.Follow the onscreen steps.

How do I cancel a pending purchase on Apple?

ResponsesChoose Store > View My Appie ID, then click Manage Purchases, which is located in the Settings section at the bottom of the Account Information screen in iTunes on your device.From the Manage Purchases screen, click the Cancel button to the right of the item you would like to cancel.

How long does it take to get a refund from Apple?

two to three daysRefunds from the iTunes Store usually are credited, in my experience, within two to three days, though it can depend on your credit card company as to how long it takes for the credit to appear in your account.

How do I claim my $25 from Apple?

How to Claim Your $25 from the iPhone Batterygate SettlementFrom the settlement page, click Claim Form Online.Find your iPhone’s serial number under Settings > General > About > Serial Number.If you no longer have your phone or can’t find your serial number, you can look it up by entering your Apple ID, the device type, and your name and address.More items…•

How do I report a problem with Apple music?

How to contact Apple about your Apple Music problemsVisit apple.com/support/contact and click Get Started.Scroll down to the iTunes & Apple Music icon and click on it.Click on Apple Music.From here, you can choose Accounts, Billing, & Registration, Apple Music for iPhone, iPad, & iPod touch, or Apple Music for Desktop.More items…•

Does Apple refund unauthorized purchases?

Now Apple is offering app amnesty. Last week, as part of an agreement with regulators following the settling of a 2011 class-action lawsuit, Apple began emailing customers letting them know they can request a refund for any unauthorized in-app purchases minors have made on their account.

How long do Apple repairs take?

Takes usually less than 5 business days from start to finish to get your replacement. Things happen, call AppleCare, give them your Repair ID number and see if they can tell you what the delay was for.

How do I report a bad app to Apple?

Try the ‘report a problem’ link from your purchase history : log into your account on your computer’s iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a ‘see all’ link to the right of it ; click on that and you should see a list of your …

Why is Apple taking money from my account?

Question: Q: Why did Apple take money out of my account? When billing information is added or updated in iTunes Store, an authorisation request may be made to your card issuer. This is not an actual charge, just a check to ensure that your payment card is active and able to be used when paying for your transactions.

Why is Apple denying my refund request?

From time to time, Apple may refuse a refund request if we find evidence of fraud, refund abuse or other manipulative behaviour that entitles Apple to a corresponding counterclaim.